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My wife and I along with our daughter and her family shared a 2-bedroom suite for five days--July 12 to July 16, 2018--at the Residence Inn in Los Alamitos, California from The common area had a pervasive urine stench emanating from two spots on the carpet....
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#1329632
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ME AND MY FAMILY CHECKED IN AND SOON AS WE WERE CHECKING IN WE WERE DOWN GRADED BY THE STAFF FOR HAVING OUR CLOTHES IN BAGS, AND I HAD ALREADY PAID IN ADVANCE FOR THE ROOM THE MARRIOTT RESIDENCE INN, HAD US TO WAIT A HOUR AND A HALF TO BE PUT IN A ROOM WHILE WE WERE...
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1.6
I didn't like
  • Customer service
#1317673
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Hello Pay attention if you give your credit card to the Residence Inn Toronto. We are flying back from Fort Lauderdale with WestJet and due to an ice storm back on Apr 14- Apr 16 we got stuck in Toronto and not able to fly to Ottawa. Westjet gave us vouchers for the...
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1.2
#1250835
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3/28/18 Worst Marriott experience ever. Fire alarm at 2am (which happens, I get that, not my concern here). Alarm continued to chirp every 25 seconds for almost 2-hours. Tried calling front desk, rang forever, no answer. Chirp began again about 6am. Checked out 4-hours...
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3.0
I liked
  • Hank at front desk and mr t driving shuttle bus
I didn't like
  • Diana the assitant gm what is marriott thinking here
#1223252
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They charge 150 dollars for a small dog while I have never paid more than 75 dollars at all my other residence stays. If I declined to stay then I would have had pay the room fee anyway. The hotel personnel were agressive and unfriendly. I know what I am talking about...
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#1190635
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My wife and I have been with the residence inn mariott in Fresno,CA. from Dec. 16th to present Jan.3rd the operations manager has been asking questions about my dog ie. how much it cost, would like to have it and where are you moving to. This is very disturbing to me...
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3.3
#1161433
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STAYED AT THE RESIDENCE INN IN VIRGINIA BEACH ON SEPT 29 TILL OCT 1ST. FOR THE NEPTUNE FESTIVAL.BEEN STAYING THERE FOR THE LAST 10 YEARS.THE PRICES KEEP JUMPING UP EVERY YEAR A LOT & THE SERVICE KEEPS DROPPING.I ASK THE GIRL AT THE DESK TO SEE IF I COULD GET ANY...
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Anonymous
ryan McCarthy

i agree

Anonymous
Anonymous

Stop screaming with the all capital letter format.Use a spell check program if you can't manage ordinary grammar.

I didn't like
  • Fair
#1111980
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So me, my widfe and service anilmal get a room booked through FEMA in costa mesa ca. We arre refugees from Harvey. Everything was great until the manager who had nbeen out of the office a while returned not sure what happened but apparrently someone in our room...
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2.7
#1109991
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I booked a room at the hotel in Dover, Delaware. I went to see my 94 year old grandfather who I found lying on the floor uncounisous in 103 degree weather. He was rushed to the hospital. I was with him ad I forgot to cancel my room. They charged my credit card $350.00...
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Anonymous
PJ16

You must be kidding, they couldnt rent the room becaause you reserved it and now you want a refund?

1.0
#1100839
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Old band aid in bed. Horrible customer service. No free dinner as promised. Far from beach. Parking fee. Ghetto location. Buzzing high tension EMF wires overhead. Room not cleaned properly. Pubic hair in breakfast foods. I and my family were very much disappointed in...
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1.0
I liked
  • Leaving
I didn't like
  • Smell
#884518
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