State: California Clear all filters (5 of 25 reviews match)
filters
State:
City:
Show
Product:
Show
Show

Residence Inn - Hurricane refugees thrown out

So me, my widfe and service anilmal get a room booked through FEMA in costa mesa ca. We arre refugees from Harvey. Everything was great until the manager who had nbeen out of the office a while returned not sure what happened but apparrently someone in our room stanbbed a mattress . clueless to what sshe was talking about so noww me and my 6 month pregnant wife are trying to fiigure out what to do
Company wrote 0 private or public responses to the review from Oct 03, 2017.
2.7
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#1109991
Reply to reviews
Old band aid in bed. Horrible customer service. No free dinner as promised. Far from beach. Parking fee. Ghetto location. Buzzing high tension EMF wires overhead. Room not cleaned properly. Pubic hair in breakfast foods. I and my family were very much disappointed in...
Read more
Company wrote 0 private or public responses to the review from Jul 18, 2016.
1.0
I liked
  • Leaving
I didn't like
  • Smell
#884518
Reply to reviews
Hello I stayed for a few day before the 10 th but the incident happen that nite between 1030-11 pm. I was in room 912 bottom floor and the family above had constant noise going on from 2 pm . I made a call to front desk I think about 630 for the noise of jumping . Then...
Read more
Company wrote 0 public responses to the review from Sep 18, 2015.
JenBeam
JenBeam

Yikes! I am so sorry that this happened to you. As a manager at a hotel, I would have definitely comp'd your stay as that is absolutely unacceptable. :-/

#701798
Reply to reviews
The manager sent me a nasty e-mail quite critical of my poor yelp review in an attempt to extort me to stop posting truthful reviews of this horrible property. AVOID THIS HOTEL AT ALL COSTS, as they will stalk you online and send snide emails to you with sarcasm and...
Read more
Company wrote 0 public responses to the review from Apr 17, 2015.
Anonymous
Ryan McCarthy

I am Ryan McCarthy. I am angry about your review. I deny all charges. Do not say bad things about our wonderful hotel ever again so help me god.

Anonymous
Anonymous

I think I know--is it the one on MARINE AVE? That is the one I also had a bad experience at. They are quite smug, but charge $10 per day to park in a ghetto. The place is like...

1.0
I didn't like
  • Ryan mccarthy
#623142
Reply to reviews
I am currently staying at Residence Inn Marriott, Bellevue, Seattle. I was deeply taken back, when I returned to my room today, and found that my bags were opened, all the contents of which were re-packaged in another plastic bag. Reason: The cleaning crew were...
Read more
Company wrote 0 private or public responses to the review from Jan 20, 2010.
#168441
Reply to reviews

Contact Residence Inn

Mailing Address:
Marriott International, Inc.
10400 Fernwood Road
Bethesda, MD 20817
Phone:
(732) 329-9600
More

Residence Inn Products and Services